1. Introduction
We take the security and privacy of customer information seriously, and we are
committed to safeguarding your privacy online. As a business, BiblicalGardens.com
is built on the bedrock of building long term relationships with customers.
If you leave, we have failed. So we make every effort not to breech privacy and
risk customer offence for short-term financial gain. Your data is about you, BiblicalGardens.com
, and how we work together. This guide describes how we collect, use and
safeguard the information you provide us with when you use our online services.
Personal data is the information you supply that identifies you, for example,
your name and address. Anonymous data is information that does not identify you
personally, for example, the average length of visit to one of our sites is 10
minutes.
BiblicalGardens.com’s primary reason for collecting personal data is to
provide you with a more enjoyable and personalized service. We also collect data
so that we can understand and identify our customers’ needs and habits, with
the aim of making each online experience a better one. Personalization is
designed to save you time and effort, by providing a service tailored to your
individual requirements. Understanding your needs means we are in a better
position to meet them, and we can do this by looking at how you use our
services.
Please take a moment to read our Privacy Policy, so you know what choices you
have about the information we may ask you for. This policy may change from time
to time, so please check back periodically.
2. What Information Do We Hold and Where Do We Get It From?
Information about your visits to our services:
BiblicalGardens.com: may gather data about what pages you visit within the
service, how long you stayed on a page, and the route you took to navigate
through the pages. This information helps us monitor the accessibility of our
service, and what your needs might be. It also helps us to develop and improve
our service generally, in direct response to customer requirements.
Purchase history:
BiblicalGardens.com: may collect information about your online purchases, in
order to suggest other products and services which may be of interest.
Personal details:
When you register with BiblicalGardens.com: we collect personal details from
you, including information such as your name and address. This helps us to build
a customer profile, from which we can provide a personalized service, unique to
you. The greater the information we have from you, the more personalized service
we can provide.
We may also ask you for personal details at other times, for example if we run a
market research questionnaire, competition, sweepstake or promotion. The
majority of this data collection is not compulsory, however.
Your personal information may be obtained in any of the following ways:
Online registration
Online forms from time to time
By telephone recording (Interactive Voice Response, IVR)
By email or telephone
When dealing with an BiblicalGardens.com: customer services executive
Automatically by your internet browser
On Customer agreements
By post
Cookies:
Like many other online services, BiblicalGardens.com: may use ‘cookies’ to
store and sometimes track information about you. A cookie is a small amount of
data sent from the server, which is stored on your PC’s hard drive. Cookies
may be used to customize your service and may allow you to sign-in.
You can set your browser to refuse cookies or ask your browser to show you when
a cookie is being set up. Some services are only activated by the presence of a
cookie and if you choose not to utilize this, a particular online feature may
not work as intended.
Preferences:
BiblicalGardens.com: may ask you for information about your leisure interests
and lifestyle. Again this is in an effort to provide a more personalized service
for you, and the greater the information we have, the more able we are to do
this.
Third Party Data:
In some cases, it may be necessary for BiblicalGardens.com: to search the files
of a Credit Reference Agency, which may then keep a record of that search.
Details of how you conduct your BiblicalGardens.com: account may also be
disclosed to such agencies. This information may be accessed and used by others
in assessing applications from you, and members of your household, and for
occasional debt tracing and fraud prevention.
3. What Does BiblicalGardens.com: Do With Your Personal Information?
Your Personal Information:
BiblicalGardens.com: will combine the different types of data held to create a
membership profile for each customer. This helps us to provide you with a personalized
service, most accurately suited to your needs. This is a continuing process as
you continue to use our services, and is in direct response to the amount of
information we are supplied with by you. The more information we have, the
better service we can provide.
As well as using this information to customized our service to you, we may also
make recommendations to you about products and services we think may be of
interest. Selected advertising may also be made available to you for the same
reason.
BiblicalGardens.com: may use the personal information you have provided for the
purpose of administering your account, and for providing you with information
about television, telephone, Internet, and interactive and other BiblicalGardens.com:
services. BiblicalGardens.com may also disclose your personal information to
other members of the BiblicalGardens.com: group of companies, and its
sub-contractors, for this purpose. We may also analyze your call, billing,
viewing, and interactive data to help us identify and tell you of savings and
services most appropriate to you.
Anonymous aggregate reports:
BiblicalGardens.com: may provide reports to third parties, for example content
partners and advertisers, as well as to BiblicalGardens.com: management to
enhance the service. These reports will be anonymous summaries used to monitor
the success of our content and advertising, and to help us develop a service in
line with customer need. From our aggregate reports we can provide general
information about our service, for example, ‘10,000 people clicked on an
advertisement yesterday’, or ‘20% of our customers are over 40 years old’.
4. Who Else Gets To See your information?
We won’t pass on personal information to third parties unless we have your
permission, or where we are required by law to disclose that information.
With your permission, BiblicalGardens.com: may give your details to third party organizations
so they can contact you with recommendations for products and services. BiblicalGardens.com:
may sometimes hold promotions with other companies. In this case, some of the
data collected at this time would be shared with the sponsor. If so, you will be
told about this before your data is collected.
If you request additional information from an advertiser or sponsor you will in
effect be giving BiblicalGardens.com: permission to provide them with the
personal details needed for them to fulfill your request.
We may offer you the choice of saving your credit card details on a secure site,
instead of providing them every time you make a purchase online. This
information is encrypted and made secure, but may be accessed by BiblicalGardens.com:,
on behalf of BiblicalGardens.com: partners, when making a secure transaction.
From time to time, BiblicalGardens.com: may also ask you questions about your
tastes and preferences. With your permission we might pass this information to BiblicalGardens.com:
partners so they can customize their online services to meet your needs.
5. What choices do you have?
You have the legal right to object to your personal details being used for
direct marketing purposes.
We give you the choice to opt-out of BiblicalGardens.com: supplying personal
data to third parties. You can do this during the registration process simply by
ticking the tick box provided, or by contacting us at any time.
You may set your PC to refuse cookies or ask your browser to show you when a
cookie is being set up. Please refer to section 2 for more details on cookies.
6. Protecting Children’s Privacy
Safeguarding the personal information of children is very important to BiblicalGardens.com:
Children should always ask a parent for permission before sending personal
information to anyone online, and at BiblicalGardens.com: we encourage parents
and guardians to spend time online with their children. Where BiblicalGardens.com:
have reasons to believe that a user is under 18, we try to collect the minimum
amount of personal information necessary for the effective operation of the
service. BiblicalGardens.com: also endeavors not to share with third parties any
personal information supplied by users believed to be aged under 18.
In addition, BiblicalGardens.com: aims not to send direct email offers to users
who indicate they are aged under 18. No information should be submitted to, or
posted on, BiblicalGardens.com: services by visitors under the age of 18 without
the consent of their parent or guardian.
7. Looking After Your Data
BiblicalGardens.com: is committed to data security. We have implemented
technical, managerial, and operational security, rules, procedures and measures,
to ensure that your personal information is held within operating environments
that are not available to the public. We take steps to guard against unauthorized
access, improper use, alteration, destruction, and accidental loss of personal
data. This includes rules for all BiblicalGardens.com: staff with access
to the servers or databases that hold your personal information. Although we
make every effort to create a secure environment for your personal information, BiblicalGardens.com:
cannot guarantee the safety of any personal information you transmit to BiblicalGardens.com:
online.
In any event, we will not ask you for your BiblicalGardens.com: identification
and authentication passwords or PIN numbers in an unsolicited phone call or
unsolicited email. You should not disclose your password or PIN to anyone.
8. When does the BiblicalGardens.com: privacy policy not apply?
Please note that this policy only applies to the collection and use of data by BiblicalGardens.com:
and not to other companies, individuals, and organizations to which we provide
links through our interactive services.
This privacy policy does not cover advertisers and content partners within our
service who may also collect your personal details. These companies should also
have their own privacy policies.
If you place any of your personal details on any services we might develop for
chat, bulletin boards, emails, your personal home page or public profile page or
any other publicly accessible page, then under these circumstances data will not
be covered by this privacy policy.
BiblicalGardens.com: advises its customers to be cautious of providing
their personal information, such as contact information like email address,
postal address, telephone or name to organizations on the open web. Customers
are advised always to read a web site’s privacy policy before submitting
personal information.
9. Contacting Us
If you have any questions or concerns about our use of your personal information
you should write in the first instance to BiblicalGardens.com’s; Group
Compliance Officer at the address below or email us at privacy@biblicalgardens.com.
Please use this address to let us know of any experience with privacy problems
you may have with any of the sites to which our services link.
Group Compliance Officer
BiblicalGardens.com:
58 Oakdene Court
Walnut Creek. CA 94596
USA
Data Protection Commissioner